It couldn't cost that much right? But we are looking into making everything all electric now we fed up. Simply use our free form and your feedback will be instantly forwarded for review. Looking for a new electricity provider for your home or business in the CenterPoint Energy utility delivery area? There were no agents available at that time, so the customer service rep was going to have an agent call me back that day. Some report requests can involve large amounts of data. About Reading Reports and Using the Data How can I download the energy data that I see on my Smart Meter s energy data screen page onto my computer? CenterPoint states it is not their responsibility to try to notify the customer any further than that. You may request the Daily Energy Data 15-minute intervals and Daily Meter Reads reports for up to 24-months of historical energy data from your Smart Meters. My kids first day of school was today and they had to go without taking a hot bath.
Why are they able to get away with this? You may allow one or more Third-Party Service Providers to view your energy data, add an In-Home Device to your Smart Meters, or provide In-Home Device related services. You can enroll with your paper statements or online with My Account Online. At ConsumerAffairs we love to hear from both consumers and brands; please never hesitate to. Addresses served by Entergy cannot be matched. In this instance, your electrical consumption and generation data for the missing time frame may be estimated by your electric utility company. Their phone calls just end while you are in the process of fixing the issue. Oh get this, they will wait four days After the Memorial Day weekend to reconnect.
I looked into out a few years ago, as the gas line is across the road. They cut off my gas yesterday due to an oversight on my part. I had been told that there was a rebate program. Your meter number is on the meter itself and may be on your electric bill. So, I started a new job and switched my bank accounts so I would have the same bank as my employer and get my pay 2 days in advance. Can't help but think my employment status has something to do with this because I can't come up with any other rational explanation! After making more than a dozen attempts to get them to come out and turn the gas back on, and after being repeatedly lied to, I finally called my city council member to see if she would intervene on my behalf. I called on January 8th to sign up for their new pricing, which was the cheapest for Natural Gas in my area.
About In Home Devices What is an In-Home Device? I have a refrigerator with a freezer that doesn't work and I have to buy a new one but you won't cover it. I called the bank, said my CenterPoint account was missing one , compare to my bill statement. My wife then calls again at 230 pm after spending all day at home and missing work because they won't turn it on without anyone home. This means Centerpoint does not have enough technicians in the field. About Meters What is a Smart Meter? CenterPoint Energy Contact Arkansas Customer Service: 800-992-7552 Natural Gas Leak Hotline: 888-876-5786 Houston Customer Service Gas : 713-659-2111 North Louisiana Customer Service: 866-275-5252 South Louisiana Customer Service: 800-477-0177 Minnesota Residential Customer Service: 612-372-4727; 800-245-2377 Minnesota Commercial Customer Service: 612-321-4939 Mississippi Customer Service: 800-371-5417 Texas Beaumont Customer Service: 800-376-9663 East Texas Customer Service: 800-259-5544 South Texas Customer Service: 800-427-7142 Oklahoma Customer Service: 866-275-5265 About CenterPoint Energy CenterPoint Energy is a large utility company based in the United States. I would suggest that everyone who suffers at the hands of CenterPoint or its contractors file a complaint with the Public Utility Commission in your state, and also contact your state legislator s. I had to go through 6 people and 7 phone calls to get the issue fixed.
Once I called to try to get the billing cycle changed to accommodate when I pay bills, no - they don't accommodate customers. The information on our website is general in nature and is not intended as a substitute for competent legal advice. You may accept up to 5 friends' invitations. Looking for other CenterPoint Energy services? That's all they could tell us. I haven't pursued this any further at our house because I don't think that we could get the cost low enough to ever break even. Part of a small utilities crew that runs muni water, sewer, gas, and electric. We'll show you estimates of what you'd pay on current plans if your consumption is about the same as last year.
When I called to see what happen the rep said I didn't give them my number and she said that if I wanted her to I could pay an extra fee and they would come out right away. The content presented may not be provided or commissioned by any credit issuer. Please choose the type of information you are looking for, residential or business, so that we can provide the most relevant customer information. I'm gonna file a consumer complaint with the Minnesota attorney Generals office. I don't understand my reports. Nobody else will do it for us. He informed me he was just a contracted agent and I would have to speak to customer service about that.
I will update when I receive it! I can't wait until there's another gas company comes to Tyler, Tx. The cost sure does seem to vary in different parts of the country, I have a friend that moved to Idaho recently and he needed about a 100' line run to his house. Call 311 for requests not available online. You are the only gas company in town so I guess I am stuck. In many cases, your electrical utility company continues to communicate with your Smart Meter to obtain the missing energy data and replaces estimated intervals with actual data.
Product or Service Mentioned: Reason of review: Problem with delivery. I would be very careful if you are thinking of going with this company. If you are a good person, you would not work for a company that has such bad reviews. Once he seen where they put my money on another account they turned around, came out the next day, didn't call me or anything and left a note on my door. They sent me a packet on how to measure everything and figure up my own cost.